🩺 Health Guarantee

Our Promise of Healthy, Happy Pug Puppies

At PugPuppies.shop, the health and well-being of our Pug puppies is our highest priority. We understand that purchasing a puppy is both an emotional and financial commitment, which is why we proudly offer a clear, ethical, and transparent Health Guarantee to give you confidence and peace of mind.

This Health Guarantee reflects our commitment to responsible breeding, professional veterinary care, and honest communication.

1. Pre‑Placement Veterinary Care

Before any puppy is placed in a new home, each one receives:

• A comprehensive health examination by a licensed veterinarian
• Age‑appropriate vaccinations
• Routine deworming
• General wellness evaluation

Only puppies that meet our health and care standards are approved for adoption.

2. Health Guarantee Coverage

We provide a limited Health Guarantee that covers serious, life‑threatening congenital or hereditary conditions that significantly affect the puppy’s quality of life.

To be eligible:

• The condition must be diagnosed by a licensed veterinarian
• Written veterinary documentation must be provided
• The diagnosis must occur within the specified guarantee period after delivery

If these conditions are met, we will work with you to provide a fair and compassionate resolution.

3. What Is Covered

This Health Guarantee applies to:

• Severe congenital defects
• Life‑threatening hereditary illnesses
• Conditions that prevent the puppy from living a normal, healthy life

All cases are reviewed carefully and handled with transparency and professionalism.

4. What Is Not Covered

This Health Guarantee does not cover:

• Minor or cosmetic conditions (such as coat color or tear staining)
• Conditions caused by environmental factors, stress, or accidents
• Illnesses resulting from improper care, neglect, or delayed veterinary treatment
• Parasites, common infections, or preventable conditions
• Normal breed‑related characteristics

5. Buyer Responsibilities

To activate and maintain this Health Guarantee, the buyer agrees to:

• Have the puppy examined by a licensed veterinarian within the recommended timeframe after delivery
• Provide proper nutrition, shelter, and veterinary care
• Follow vaccination and health‑care schedules
• Notify PugPuppies.shop immediately of any serious health concerns

Failure to meet these responsibilities may void this guarantee.

6. Resolution Options

If a covered condition is confirmed, resolutions may include:

• Replacement puppy (when available)
• Store credit toward a future puppy
• Partial or full refund, as determined on a case‑by‑case basis

Resolutions are offered with fairness, compassion, and respect for both the buyer and the puppy.

7. Live Animal Disclaimer

Puppies are living beings, and minor health issues may occasionally arise due to environmental changes or stress during transition. While we take every precaution, no breeder can guarantee absolute lifelong health.

This Health Guarantee exists to protect against serious and preventable risks—not routine puppy care needs.

8. Why Our Health Standards Are Different

At PugPuppies.shop, we go beyond minimum requirements because we believe families deserve more than basic assurances—they deserve confidence.

What sets our health standards apart:

• Breed-Specific Focus: We specialize exclusively in Pug puppies, allowing us to focus deeply on breed health, structure, and temperament rather than mass production.
• Responsible Breeding Practices: We partner only with ethical breeders who prioritize health, spacing of litters, and humane care over volume.
• Early Socialization & Observation: Puppies are closely monitored during early development, allowing potential health or behavioral concerns to be identified early.
• Veterinary Oversight: Every puppy receives professional veterinary evaluation before placement—not just visual checks.
• Transparency & Documentation: We believe in honest communication. Health information is shared clearly so buyers know exactly what to expect.

Our standards are designed to give your puppy the best possible start in life—and to give you peace of mind from day one.

9. Ethical Breeding Commitment

We work only with breeders who:

• Follow responsible and humane breeding practices
• Prioritize health and temperament over volume
• Provide clean, nurturing environments

Our goal is not just to sell puppies—but to place healthy Pugs into loving, lifelong homes.

9. Relationship With Other Policies

This Health Guarantee works in conjunction with our:

• Terms & Conditions
• Refund & Return Policy
• Privacy Policy

In the event of a conflict, policies will be interpreted fairly and in good faith.

10. Contact Us

If you have questions about this Health Guarantee or need assistance, please contact us through PugPuppies.shop. Our team is always here to help.

PugPuppies.shop – Healthy Beginnings, Honest Guarantees, Lifelong Companions